faq

Q: How do i buy?

A: You add to cart the products you want to buy, register with us and then we will send you to purchase via PayPal or credit card through 2Checkout secure servers, once the order is successful you will be sent an email with a download link to the vector file. No shipping! Instant satisfaction!

2Checkout.com is an Authorized reseller of goods and services.

Q: How can I pay?                                                                                                                         

A: You can pay using your credit card or bank account via PayPal or credit card through 2Checkout.

Q: How long does it take to receive my order?                                                                          

A: After the payment has been processed you will receive and automatic email with a download link so you can download the files and use them in your designs ASAP. It usually takes a few seconds to have the order approved and the files downloaded. The process can be delayed up to a few hours if you just registered with PayPal due to the fraud protection system of PayPal.

 Q: I deleted or lost the files I bought a while ago. Can I download them again?                  

A: Sure, if you can send us the receipt you received via email when you initially bought the files.

Q: What can I do with the artwork bought from Designous.com?                                        

A: You are allowed to use the vector packs elements in your custom designs like: Logos, t-shirt designs, websites, posters, digital art, etc… You can use our artwork in your printed products(clothing, posters…), as a part of your design for a particular client

Q: What are the limitations on the items downloaded from Designious.com?

A: You ARE NOT ALLOWED sharing, reselling, repackaging or redistributing any of the artwork bought from Designious.com. (eg. a different color version of our vectors put on your website for your visitors to download is forbidden). You are simply not allowed to make available to a third party the original source files.

 Q: Can I share your custom designs or packages with my friends ?

A: NO. Any third party sharing is illegal because constitutes piracy, and immoral as we spent days creating custom artwork. Sharing your vector files is equal to stealing from the artist that created that.  Please respect our work and support us by not sharing Designious.com vectors with others.

Q: What are the software requirements to use your artwork?

A: Our files are saved in EPS.8 format. You can use any vector compatible software to open/modify/use our files(.eg. Adobe Illustrator, Corel Draw, Freehand…)

 Q: How about Adobe Photoshop?

A: If you open the files with Adobe Photoshop the paths form the vector file will be transformed into pixels, and Photoshop will have to “rasterize” them. When you enlarge a “rasterized” version of the artwork the quality will be lost so we recommend a resolution of 300 or more.

 Q: Can you send me an invoice?

A: Your invoice is the PayPal or 2Checkout receipt that you received in your inbox after making the purchase.

 Q: I like your artwork but I would need a more customized design. Do you take custom orders?

Our design team has the experience and the skills to handle any type of project. Please contact us and we’ll do our best to have another satisfied client.